Change of mind: we may accept change-of-mind returns at our discretion, provided the item is unused, undamaged and in its original packaging. A 20% restocking fee applies, and return freight is at the customerβs cost.
Faulty or wrong item: if your product is faulty, damaged or not as described, weβll make it right. Your rights under Australian Consumer Law always apply.
Please contact sales@carasel.com.au before returning any item.
[View our FAQs] Β· [Shipping & Refunds Policy]